Provide a more efficient for people to find a family doctor
HealthCareConnect works well in Toronto, where there are many doctors available (COVID crisis aside).
There seems to be a general shortage of doctors in Barrie, and being on a HealthCareConnect waiting list that doesn't move is not very efficient nor does it inspire hope.
Having an area in the City of Barrie Portal (or other official site) where residents can look for doctors accepting new patients / register for a waiting list directly with that practice might help put the control back into the hands of the residents. Direct contact with the practices accepting patients / working through waiting lists would also help humanize the process, since most of the interactions with HealthCareConnect (after the initial registration) are through letters or automated phone messages.
More broadly, this suggestion about revisiting how we connect residents with family doctors, with the list of doctors mentioned above being just one possible idea.