The HotSpot app is not reliable. There has been too many issues. Why not switch to presto so buying passes are easier with no bugs and we aren't relying 100% on our phones if the app isn't working. Plus it will be easier to use one pass between Barrie and the Toronto area.

Or if that is not to be, why not do discounts if you buy the Hotspot pass? You are already saving money by not printing cards and paying someone for me to purchase from.